Privacy Policy
Privacy Policy
Last updated: [Insert Date]
This Privacy Policy describes how Cedar Suspension Company (“Cedar Suspension Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or use our website (the “Site”), purchase our products, or otherwise interact with us. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect information that you voluntarily provide, including:
- Name
- Shipping and billing address
- Email address and phone number
- Account login details (if applicable)
- Order information and purchase history
- Messages sent through contact forms or email (including attachments)
- Product reviews, testimonials, or other content you submit
1.2 Payment Information
When you make a purchase, your payment information (such as credit card number or other payment details) is processed by our third-party payment processors. Cedar Suspension Company does not store full credit card numbers on our servers. We may receive limited information about your payment status (such as confirmation of payment or failure).
1.3 Information Collected Automatically
When you visit or use the Site, we and our service providers may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Device type, operating system, and identifiers
- Referring and exit pages
- Dates and times of access
- Pages viewed, links clicked, and other Site activity
This information helps us understand how visitors use the Site and improve performance, security, and user experience.
1.4 Cookies, Web Beacons, and Other Tracking Technologies
We use cookies, web beacons, pixels, tags, scripts, and similar tracking technologies (collectively, “Cookies and Tracking Technologies”) to collect and store information when you interact with the Site.
These technologies may be used to:
- Remember your preferences and settings
- Keep you signed in to your account (if applicable)
- Analyze Site traffic and performance
- Understand how you navigate and interact with the Site
- Serve or measure the effectiveness of advertising and promotions
Cookies: Cookies are small data files placed on your device that allow us and our partners to recognize your browser and store certain information.
Web Beacons and Pixels: Web beacons, pixels, and clear gifs are tiny graphics with a unique identifier used to track browsing behavior, email engagement, or campaign performance.
Log Files: We may collect information in log files, which record events and activity on the Site.
You can control or disable cookies through your browser settings. Please note that if you choose to block or delete cookies, some features of the Site may not function properly.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfill your orders and provide customer service
- To communicate with you about your orders, account, or questions
- To send you marketing emails, newsletters, and promotions (where permitted by law)
- To operate, maintain, and improve the Site and our products
- To analyze usage and trends to better understand how our Site is used
- To detect, prevent, and address technical, security, or fraud-related issues
- To enforce our Terms of Service and comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, analytics, email delivery, marketing, and website hosting.
- Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of the business assets.
- Legal Requirements: We may disclose information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, investigate fraud, or protect the safety of users or the public.
- With Your Consent: We may share your information with third parties when you provide your consent or direct us to do so.
4. Cookies, Analytics, and Advertising
We may use first-party and third-party cookies and similar technologies to collect information about your browsing activities over time and across different websites and services.
These may include:
- Analytics Tools: To help us understand how visitors use the Site and measure performance.
- Advertising and Remarketing Tools: To deliver relevant advertisements and measure the effectiveness of ad campaigns.
Third parties may use cookies and similar technologies to collect or receive information from our Site and other sites, and use that information to provide measurement services and targeted ads.
You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. Some third-party advertising networks also offer opt-out mechanisms for interest-based advertising.
The Site may not respond to “Do Not Track” signals sent by your browser, as there is currently no standard governing such signals.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal reporting obligations).
6. Your Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:
- The right to access and obtain a copy of your personal information
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information, subject to legal exceptions
- The right to object to or restrict certain processing activities
- The right to opt out of marketing communications
To exercise these rights, or if you have questions about your information, please contact us at sales@cedarsuspensionco.com. We may need to verify your identity before responding to your request.
7. Marketing Communications
We may send you promotional emails or other marketing communications if you have opted in or where permitted by law. You can opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
Please note that even if you opt out of marketing messages, we may still send you transactional or administrative communications (such as order confirmations, shipping updates, or policy changes).
8. Security
Cedar Suspension Company takes reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Site is not directed to, and we do not knowingly collect personal information from, children under the age of 13 (or other minimum age in your jurisdiction). If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information. If you believe we may have collected information from a child, please contact us.
10. International Users
The Site is operated from the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other countries where our service providers are located. Data protection laws in these countries may be different from those in your jurisdiction.
11. Third-Party Websites
The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for the content, privacy practices, or security of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
Cedar Suspension Company may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date at the top. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Cedar Suspension Company
Email: sales@cedarsuspensionco.com
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend that you consult with your legal counsel to review and tailor this policy for your specific business needs and legal obligations.
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JRi Suspension builds race-tested, USA-made UTV suspension from the red rock of Cedar City, Utah—engineered for more comfort, control, and confidence off-road.
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